Whealthcare Educational Videos

Tips for Dealing With “Difficult Clients”

Most financial advisers have at least one "difficult" older adult client. These clients are often men who are reluctant to take advice or relinquish control over financial decision-making. In addition to being "difficult", these clients can often be a danger to themselves because they do not see, or fail to admit, that they are losing the ability to make sound financial decisions. Psychiatrist and New York Times bestselling author Dr Ned Hallowell offers suggestions on how to deal with these individuals and prevent them from making potentially disastrous financial decisions.

Watch the short video below to hear Ned's advice on how to manage "dificult clients".